What is portfolio tenant intelligence?
Portfolio tenant intelligence is a landlord's organised, current knowledge of the businesses occupying its portfolio: who each tenant is and who stands behind it, its financial health, its lease events, how its operation is changing, and how likely it is to stay. It is assembled from the lease system, credit monitoring, news and direct conversations with tenants. Scayled is not a tenant intelligence tool. It is the action a fund takes when that knowledge says a unit is coming vacant: it finds 250 to 350 businesses the building suits and the person who signs at each.
- What does portfolio tenant intelligence cover?
- Where does tenant intelligence come from?
- How is it different from a rent roll or a valuation?
- How do funds use tenant intelligence?
- What are the limits of tenant intelligence?
- What should happen when it says a unit is coming back?
What does portfolio tenant intelligence cover?
Five things, held for every tenant that carries material income. Identity: the legal entity on the lease, its parent group and any guarantor. Financial health: accounts, credit scores or ratings, payment history and arrears. Lease events: expiries, breaks, reviews and options. Operations: headcount, contracts, other sites, acquisitions and growth. Intent: what the tenant has said about staying, expanding or leaving.
The first three are largely factual and sit in existing systems. The last two change quickly and are where most of the value, and most of the effort, lies.
Where does tenant intelligence come from?
Lease data and arrears come from Yardi, MRI or the fund's own lease records, and VTS holds tenant records, deal history and lease roll for many landlord teams. Credit data comes from Creditsafe, Dun & Bradstreet and Experian, CreditRiskMonitor for public companies, and MSCI's Income Analytics service, which scores tenants to quantify real estate income at risk.
The rest is gathered by people: news alerts and company filings, property managers' site visits, and regular conversations between asset managers and the person at each tenant who makes property decisions.
How is it different from a rent roll or a valuation?
A rent roll records what is contracted: who pays what, until when. A valuation applies assumptions to that contract, such as a renewal probability and months of downtime for each lease. Tenant intelligence is the evidence that should inform those assumptions, tenant by tenant.
Without it, every lease of a type tends to carry the same renewal assumption, whether the tenant is expanding in place or quietly consolidating into another site.
How do funds use tenant intelligence?
To decide where asset managers spend time: which renewals to open early, which tenants need a conversation about expansion or capital works, and which leases need a replacement plan. It also informs disposal timing, underwriting of acquisitions with the same tenants, and capital spend on buildings tenants are likely to stay in.
Most funds keep it as a watchlist ranked by income at stake and likelihood of the unit coming back, reviewed on a set rhythm such as each valuation cycle.
What are the limits of tenant intelligence?
Data cannot read intent. A tenant can have a strong credit score and still leave because its operation has changed, and private company accounts are filed months after the year they describe. The most reliable input is still a direct, early conversation with the tenant.
It also stops short of action. Knowing that a unit is likely to come back does not, by itself, find the next tenant.
What should happen when it says a unit is coming back?
Scayled acts on what the intelligence says. Once a unit is empty or expected back, it turns the building's size, use and likely occupier into 250 to 350 named businesses, each with a checked decision-maker and an email explaining the fit. Funds run these campaigns on vacancies and on expiries ahead of them.
That action is The Campaign: one unit, one payment, no subscription. The Full campaign, US$749 and about five working days, is the usual choice for a fund's industrial units; Focused, from US$449, gives the strongest 100 to 150 businesses in about three. The emails are written as the owner, so a fund running in-house leasing for its industrial units can send them itself, or pay US$299 for Scayled to send them from a mailbox on its company email.
Lease The Vacancy In-House, Before You Appoint An Agent.
The Campaign finds the 250 to 350 businesses the building suits, names the person who decides at each and writes every email, ready in about five days. One payment of US$749 per property, no commission and no subscription. A focused 100 to 150 from US$449.